Frequently Asked Questions
What is an inventory report?
An inventory report provides a detailed record of a property’s condition, cleanliness, fixtures, fittings and contents at a specific point in time. Reports include written descriptions and supporting time stamped photographs.
Who can benefit from an inventory report?
Inventory reports are useful for landlords, tenants and letting agents. They provide an independent record of the property’s condition and can help reduce disputes.
What services do you offer?
We provide:
- Inventory Reports
- Check-In Reports
- Check-Out Reports
- Mid-Term Inspections
- and many more
What is the difference between a check-in and a check-out?
A check-in report records the condition of the property at the start of a tenancy.
A check-out report records the condition at the end of the tenancy and highlights any changes since check-in.
How do I book a service?
You can contact us by phone, email or through our website booking form.
How much notice is required?
We recommend at least 24 hours’ notice where possible, although shorter notice appointments may sometimes be available.
How quickly will I receive my report?
Reports are typically delivered within 24 hours of the inspection.
How much do your services cost?
Prices vary depending on the size and type of property. Please contact us for a quotation.
What format are reports provided in?
Reports are delivered electronically as PDF documents and include photographic evidence where applicable.
Do I need to attend the inspection?
No. Access can usually be arranged through the landlord, tenant or letting agent.
How long does an inspection take?
Inspection times vary depending on the size of the property. Most appointments take between 45 minutes and 2 hours.
Are you insured?
Yes. We hold appropriate business insurance for the services we provide.
What areas do you cover?
We cover Thurrock, Grays, Billericay, Brentwood, Basildon, Southend and surrounding areas.
Do reports include meter readings and key counts?
Where accessible, meter readings and key information can be recorded as part of the report.
Do you check smoke and carbon monoxide alarms?
We can record the presence and visible condition of alarms and carry out basic testing where requested and accessible.
Can your reports be used in deposit disputes?
Our reports provide an impartial record of a property’s condition and may be used as supporting evidence during deposit discussions or dispute resolution.
Still have a question?
Contact us by phone or email and we’ll be happy to help.